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How do I accept a transferred ticket?
How do I accept a transferred ticket?
Updated over 2 months ago

To accept a transferred ticket, follow these steps:

  1. Check your inbox for an email notifying you of the ticket transfer.

  2. Sign into your Cosm account or create one if you don't have an account yet.

  3. Follow the prompts in the email or on the website to accept the ticket transfer.

  4. Once accepted, you’ll have full access to the ticket and can view it through both the Cosm website and the app.

Please note that refunds are only available for the purchaser of the original transaction. Refunds are not available for the recipient of the transfer.

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