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How do I accept a transferred ticket?

Updated over 2 weeks ago

To accept a transferred ticket, follow these steps:

  1. Check your inbox for an email notifying you of the ticket transfer

  2. Click "Accept Ticket Transfer" button in the email

  3. Log into or create your Cosm account to accept the transfer

  4. Once accepted, you'll have full access to the ticket(s) and can access them through both the Cosm website and the app

Please note that refunds are only available for the purchaser of the original transaction. Refunds are not available for the recipient of the transfer.

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