Cosm credits are funds in a guest's account that can be applied to any upcoming events of their choice on the Cosm website or Cosm app, subject to ticket availability. When Cosm Credits are active in a guest's account, they can only be used for ticket purchases.
Cosm Credits are only available for the purchaser of the original transaction.
Cosm Credits are only valid for ticket purchases and cannot be applied to third-party resellers or any other types of purchases. Additionally, Cosm Credits do not have an expiration date or specific terms and conditions, unless otherwise stated by Cosm's policies.
To use your Cosm Credit:
Browse the available events listed on the website and choose the event you want to attend.
Proceed to the checkout page for the selected event.
Under the payment options, select "Credits" as your preferred method of payment.
Confirm your purchase, and the applicable credit amount will be deducted from the total cost.
To view your Cosm Credit balance:
Navigate to the Cosm website.
Log into your account using your registered email address and password.
To view your Cosm Credit balance, log into your account at https://www.cosm.com on the web or mobile web using the same email address. Once logged in, click on your profile icon, select the "Profile" button, and you’ll be redirected to a page displaying your payment methods. Here, click on "Cosm Credits" to view your available credit balance.