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When should I arrive for my event?

Updated over 2 weeks ago

For our Dome Reserved Seating ticket holders, we recommend arriving 30 minutes before your event start time. This gives you ample time to get settled in your seat and provides the perfect opportunity to order delicious food or beverages —delivered right to your seat — so you're ready to enjoy your experience.

For our General Admission (GA) ticket holders, we suggest arriving at close to the entry time listed on your Know Before You Go email, sent the day prior to your event. Since GA seating is first-come, first-served, there may already be a line for those hoping to grab a preferred seat or table in The Hall or on The Deck. We’ll do our best to get all guests into the venue as efficiently as possible, but please note that event times and venue operations are subject to change.

Note: There are separate lines based on ticket type, so wait times may vary.

Insider Tip: During the summer, select events may offer early entry promotions, giving guests the chance to arrive before official event start times. This is a great opportunity to explore the venue, see the views from The Deck, grab a bite, and enjoy a drink before the main experience begins.

Keep an eye out for these special early entry times in the event descriptions of your selected shows — they’ll be noted in the published event details.

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