While we don't offer a direct phone line for customer support inquiries, connecting with our team is still super easy and convenient.
Simply click on the chat box in the bottom right corner of the page to get connected. Our chat experience starts with an AI assistant that can answer most questions instantly — but if you need more, a real human is always available and happy to step in. Live support is offered daily through this channel from 9 AM to 6 PM PST. Guests are also able to contact customer support at anytime by sending an email to support@cosm.com. Response times may vary.
Whether it's about planning your visit, ticketing issues, or something else entirely, we're here.